Great and fair service is arguably a thing of the past, especially when it comes to specialized services like TV repair or home delivery. While in today’s modern world it is generally true that the business practice of simply a handshake to seal a deal has faded away only to be replaced by hurdles to jump and fine print to “protect” the retailer, there may still be rare exceptions to the rule. Typically these exceptions take the form of the few remaining mom-and-pop businesses that can be found in smaller towns like Levittown, PA or Trenton, NJ.
Most family-owned TV repair companies find it harder to compete with monolithic electronics stores. When a person has a broken television, usually the first company that comes to mind is one whose advertising budget allows them to flood the market with commercials and print ads. Instead of offering truly excellent and friendly service, the electronics giant has flooded the market with advertising proclaiming good and fair service designed to “brainwash” the public into believing the hype.
The real advantages of opting for the repair services of a small local TV repair company is that the customer will likely receive better and friendlier service. The main reason for this is that the family business has more at stake to lose than a large chain with deep cash reserves. One or two bad experiences can seriously affect the business success of any smaller business. The big electronic chains can better absorb a financial fall due to the loss of a multitude of customers.
Even as big electronics stores have adopted aggressive pricing models and the rapid advancement in HDTV technology has outpaced older CRT televisions, small television repair companies have adapted or discontinued their operations. Many local TV repair facilities have expanded the services that can be offered, including in-home repair, as well as being more responsive than any large company. Surprisingly, large electronics stores will often be more expensive than smaller ones, mainly due to the need to pay multiple hourly employees and other overhead that smaller stores don’t have to deal with.
The traditional way to find these highly rated repair companies has been to flip through the phone book with mixed results, but with the advent of the Internet, it has become easier than ever to obtain the services of a reliable and affordable repair technician who will be willing to help. make home visits. Word of mouth is also still as valid today as it was 40 years ago, especially when it comes to small family businesses.